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An overview of our expert’s organization chart.

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Our globally-renowed and trustworthy business partners.

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PROTECT YOUR COMPANY WITH A TRUSTED & MANAGED SOC (SECURITY OPERATIONS CENTER)

Our Security Operations Center delivers advanced, next-generation managed threat detection and incident management services to protect your organization from new cyber threats.

•24 X 7 PROTECTION – Defend against the ever-changing cyber threats with 24/7 monitoring and protection.

•HIGLY-QUALIFIED TEAM – Our managed SOC is staffed by highly qualified, experienced security experts.

•LOWEST COST – SOC is the most affordable way to access maximum cyber protection.

•EXPERT ANALYSIS – POWEX IT HELPDESK’s SOC and SIEM are designed for power and performance.

Our easy onboarding process

We understand that it is necessary to make the decision to outsource part or all of the IT role to a third party and a smooth transition is critical to the success of the ongoing partnership.

You are in safe hands with POWEX. Our proven method is based on long-term experience.

We migrate all or part of your IT services seamlessly, efficiently and on time from you or your current provider to us.

1. Initiation of a project

We assign a dedicated transition project manager, determine the transition strategy, and decide on transition progress requirements and the path to implementation.

2. Knowledge transfer

We use existing vendors and internal teams to capture and share information. We describe the roles and responsibilities of each party in the process.

3. Reverse knowledge transfer

Reverse KT where knowledge receivers provide documented feedback to SMEs to demonstrate knowledge acquisition during the service transition process.

4. Service settings

To assist the managed service, we collect details about the arrangement, implementation and configuration of the toolkits.

5. Transition of services

In a phased approach, we take responsibility for services from the current supplier or customer to mitigate any impact on business as usual.

6. Delivery

We are contractually responsible for the delivery of all services within the framework after the ”Service Start Date”.


BRONZE

ACCOUNT MANAGEMENT

  • ✓ Incident Management
  • ✓ Access to the service portal
  • ✓ Proactive monitoring
  • ✓ ICMP monitoring
  • ✓ Capacity monitoring
  • x Service Delivery Manager (monthly meeting)
  • x Carrier Management
  • x Real-time statistics (5s delay)
  • x Performance monitoring

SUPPORT SERVICE

  • ✓ Application support
  • ✓ Antivirus + Endpoint Management
  • ✓ Unlimited remote support
  • ✓ Patch management and device backups
  • x Server support
  • x Unlimited on-site support (limited to P1 releases)
  • x Unlimited network / firewall firmware upgrade
  • x System / server / network backups
  • x Network support
  • x Wireless support
  • x Firewall support

REPORTING

  • x Alert reporting
  • x Adhoc reports
  • x Supplier advice
  • x Threshold value
  • x Ticket reports
  • x Review of incident event
  • x Document management


SILVER

ACCOUNT MANAGEMENT

  • ✓ Incident Management
  • ✓ Access to the service portal
  • ✓ Proactive monitoring
  • ✓ ICMP monitoring
  • x Capacity monitoring
  • ✓ Service Delivery Manager (monthly meeting)
  • ✓ Carrier Management
  • ✓ Statistics in real time (5s delay)
  • ✓ Performance monitoring

SUPPORT SERVICE

  • ✓ Application support
  • ✓ Antivirus + Endpoint Management
  • ✓ Unlimited remote support
  • ✓ Patch management and device backups
  • ✓ Server support
  • ✓ Unlimited on-site support (limited to P1 releases)
  • ✓ Unlimited network / firewall firmware upgrade
  • ✓ System / server / network backups
  • x Network support
  • x Wireless support
  • x Firewall support

REPORTING

  • x Alert reporting
  • x Adhoc reports
  • x Supplier advice
  • x Threshold value
  • x Ticket reports
  • x Review of incident event
  • x Document management


GOLD

ACCOUNT MANAGEMENT

  • ✓ Incident Management
  • ✓ Access to the service portal
  • ✓ Proactive monitoring
  • ✓ ICMP monitoring
  • ✓ Capacity monitoring
  • ✓ Service Delivery Manager (monthly meeting)
  • ✓ Carrier Management
  • ✓ Statistics in real time (5s delay)
  • ✓ Performance monitoring

SUPPORT SERVICE

  • ✓ Application support
  • ✓ Antivirus + Endpoint Management
  • ✓ Unlimited remote support
  • ✓ Patch management and device backups
  • ✓ Server support
  • ✓ Unlimited on-site support (limited to P1 releases)
  • ✓ Unlimited network / firewall firmware upgrade
  • ✓ System / server / network backups
  • x Network support
  • x Wireless support
  • x Firewall support

REPORTING

  • ✓ Alert reports
  • ✓ Adhoc reports
  • ✓ Supplier advice
  • ✓ Threshold value
  • ✓ Ticket reports
  • ✓ Review after incident
  • ✓ Document management


POWEX IT SUPPLIES: MICROSOFT 365 BUSINESS

A solution designed for your business.

•Achieve more together
•Everywhere where it matters
•Always on safety
•Simplified for business


Entrust your IT needs to POWEX and focus on your business.

Managed IT services are designed to support growing businesses by offering fully managed technology solutions at an affordable cost. Our approach is to implement an agile, scalable solution with a proactive problem-solving approach that keeps your systems running 24/7, so you can focus on other tasks that matter to your organization. IT issues can be a headache, especially with multiple devices in multiple locations, with the costs of new hardware and installation. Therefore, we offer you a wide range of services to meet your needs, including; desktop/workspace as a service, managed security, managed network, identity and access management, managed hosting,

Everything is managed, maintained and supported by our own specialist team, securely managed in our own data centers or in your own/desired data center, giving you instant 24/7 access to your data, applications and systems. By subscribing to these services, it removes the need for the business to shell out significant sums of money upfront, which often means shiny new equipment, the latest technology and the sharpest resources, without a daunting bill.

With managed IT service, everything works together and is implemented, managed and supported by us. It’s hassle-free, saving you time and money.


We take pride in our ability to provide world-class services.

High technical competence is one of POWEX’ core strengths.

When POWEX IT carries out an IT security review (audit) of the Organization’s skills and status in IT security, it assures you that everything will work as intended both from an IT technical and business perspective.
Checklist for IT Security:
• Security and Risk Management
• Asset Security
• Security Architecture and Engineering
• Communication and Network Security
• Identity and Access Management (IAM)
• Security Assessment and Testing
• Security Operations
• Software Development Security
We have the experience to effectively design, construct and manage the overall security posture of an organization. We cover a wide range of topics included in CISSP/ISO27001/GDPR/ITIL and ensure its relevance across all information security disciplines. And has, among other things, competence in:
• IT Law
• Cisco CCNA & Linux / Windows Hardening
• IPS/ID /IT security management and information security
• Requirements management and project management
• Cloud Security/Network Security/Network Penetration Testing
• Programming
• Virtual systems

Control, peace of mind, and satisfaction guaranteed!

You can now focus on business management and development as we make sure that your company’s IT process, software, and system are operating well.

Managed IT services are designed to support growing businesses by offering fully managed technology solutions at an affordable cost. Our approach is to implement an agile, scalable solution with a proactive problem-solving approach that keeps your systems running 24/7, so you can focus on other tasks that matter to your organization. IT issues can be a headache, especially with multiple devices in multiple locations, with the costs of new hardware and installation. Therefore, we offer you a wide range of services to meet your needs, including; desktop/workspace as a service, managed security, managed network, identity and access management, managed hosting,
Everything is managed, maintained and supported by our own specialist team, securely managed in our own data centers or in your own/desired data center, giving you instant 24/7 access to your data, applications and systems. By subscribing to these services, it removes the need for the business to shell out significant sums of money upfront, which often means shiny new equipment, the latest technology and the sharpest resources, without a daunting bill.
With managed IT service, everything works together and is implemented, managed and supported by us. It’s hassle-free, saving you time and money.


Our globally-renowed and trustworthy business partners.